Promoting Independence and Quality of Life

 
 

 



   Care Coordination
 


What is Care Coordination

Care Coordination connects older people with a variety of services and resources that they need to stay well and independent.

 

Services arranged might include:

  • Transportation

  • Help with bathing

  • Housekeeping

  • Home Repairs

  • Relief for caregivers

  • Home-delivered meals

  • Assistance in applying for public benefits
    (like Medicaid, fuel assistance)

  • Medical supplies and equipment

Who is Eligible?

Care Coordination services are available to people age 60 and over who need help with basic self-care (such as bathing and dressing), and who are unable to obtain needed services and resources on their own.

Who can it help?

  • People who need a number of services to continue living in the community.

  • People who live alone and need help in getting the services they need.

  • Someone whose family, or friends live outside the local area.

  • People who receive services from Medicaid or Medicare; but may need additional help.

Is there a cost for Care Coordination?

Moderate fees are charged on a sliding scale basis, according to income. The cost of medical and health related expenses are taken into consideration when determining a possible fee. People whose income is near or below poverty level are not charged a fee.

How does Care Coordination Work?

You may call the Agency on Aging directly, or someone may call on your behalf. If your request for help can't be answered over the telephone, with a referral, or by providing written materials about the agency's services, then basic information (name, address and phone number) and a brief description of the situation will be collected over the telephone.

                                                              

A Care Advocate will visit your home to see what your needs are, and to discuss a plan of care.  The care advocate then drafts a plan of care that details the services and arrangements that will meet your needs.  The care advocate will evaluate how well the planned arrangements are working, and make any adjustments that are needed.

 
 
 
 
Southern Area Agency on Aging - 204 Cleveland Ave. Martinsville, VA 24112
Phone (800) 468-4571 and (276) 632-6442  -  Email: info@southernaaa.org